Help centre
Quickly find answers to your questions about hiring a wedding car.
How to find a wedding car, request a quote and what happens next.
- Request sent: what happens next?Your request goes straight to the rental company. Here is what happens next.
- No reply from a rental company?What to do if you still haven't heard anything after a few days.
- Self-drive or with chauffeur?Whether you can drive the car yourself depends on the rental company.
- A special car for another occasionAnniversary, birthday, gala or photo shoot: many rental companies are happy to help.
- Finding a wedding car and using the filtersWant to find the perfect wedding car quickly? Use the search function and filters to narrow down the options by location, type of car, price and more. That way you only see the cars that truly suit your day.
- Frequently asked questions for engaged couplesFind quick answers to the most common questions about wedding cars: request vs. booking, response time, prices, chauffeur, deposit and insurance, cancelling and extra options.
Listing your cars, invoices, payments and your business page.
- Creating an account and logging inSign up as a rental company and log in with a code sent by email.
- Listing a carGet your car online in six steps, from details to photos and publishing.
- Photos: tips and what happens when you uploadMinimum 3 and maximum 12 photos; there is no need to resize them.
- Trial period, subscription and cancellingWhat you pay per car, how the trial period works and how to cancel.
- Invoices and paymentsWhen your invoice arrives, how to pay and what happens if you are late.
- A spot on the homepage or in FeaturedExtra visibility per car, chosen when you list it.
- Your company pageYour own free page with your company and all your cars.
- StatisticsHow often your cars are viewed and how many requests they generate.
- Add make, model and/or colourWant to make your car even easier to find? Add the make, model and/or colour to your listing. This helps couples filter faster and brings in more relevant requests.
Privacy 1
Is your question not listed?
We are happy to help. Send a message and you will usually get a reply within 1 working day.
Send a message- Response time usually within 1 working day
- Email info@trouwautohurenonline.nl
- Rental company? ask your question in the portal